Communicating in the Communications Business

My biggest pet peeve with radio professionals is our failure to communicate effectively wth each other, and we are in the communications business.

It's not hard.

Here are a few quick pointers on how to be a better communicator at work:

     • Answer the phone when your co-workers call, or return calls in a timely manner.

     • Acknowledge action emails with a simple word like ‘received.’

     • Reply to emails with a simple ‘done’ when a task is complete.

     • When emailing, copy all parties involved when sending correspondence that affects multiple departments and people.

     • Over communicate. No one will be upset. No one wants to be left out of the loop. And if someone feels that they don't need to be on an email chain, they will let you know.

Basically, be responsive, timely, inclusive, and aggressive.

Effective communications is a key characteristic of a good team player and  is a very important factor companies use when considering employees for management opportunities.

Lj